Refund & Returns Policy

RETURNS & EXCHANGES

By visiting or shopping at this website, you accept the following terms and conditions:
At ME Mats(TAOANG LTD) we strive to deliver world class customer experience. We strive to provide the best possible information in regard to returns & ecchanges.
Return and exchange address: Please send the application in the email, and we will reply with the recipient information in the email, after-sale@memats.com

RETURNS

Return window: 30 days from delivery date
Return method: By mail
Return label: Download/Print For defective products
Return label: Download/Print For Customer remorse
Product condition: New only
Return reason : Products defective, Customer/Buyer’s remorse, Non-defective products
Restocking fee: No restocking fee
Return shipping fee: No cost For defective products
Return shipping fee: Actual cost of return shipping For customer remorse
Countries this return policy applies to: Canada, United States, and others

We accept returns for defective products and buyer’s remorse. We want you to be happy with your order! With some exceptions, If you are remorse for the products or think the product you order is defective you may return it within 30 days of your receipt of merchandise for a refund of the purchase price less shipping fees unless specifically listed on a product.

All returns and exchanges are subject to our Terms of Use.

Return shipping cost: We require that you pay to ship the item back to us, and any shipping fees originally paid on your order are non-refundable.

Here are the exceptions and clarifications: Products must be returned to us in their original condition and in their original packaging complete with all tags, instructions, and inserts.

Please contact us(info@memats.com) in order to receive complete instructions on returning goods.  Once we receive your return, please allow 1-2 weeks for processing as all refunds are processed within 10 business days of receiving the items back to our warehouse and have been determined to be unused.

EXCHANGES

We accept exchanges, Restocking fees: No cost. but the customer will need to pay all shipping costs incurred as a result. For more specific questions, please contact our email for more information info@memats.com.

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