Terms & Conditions

Terms of Use

  1. Acceptance of Terms

Memats.com (“Site” or “we”, “us”, “our”), provides public access to our website, located online (the “Site”). The use of our site is subject to your acceptance of this Website User Agreement (“Agreement”).

By accessing, browsing, framing, using, and/or linking to the Site, you become a User (defined herein) and agree to be bound by the terms of this Agreement. When using a particular feature of the Site, you may also be subject to any posted guidelines, rules, terms of service, privacy policies, or other contractual provisions as noted. In the event of a conflict between any other agreement, rule, policies, or terms of service and this Agreement, the provisions of this Agreement shall govern. If you have any questions about this User Agreement please contact us by e-mail before using the Site.

  1. Types of Users

Any person accessing, browsing, or otherwise using the Site, either manually or via an automated device or program, shall be deemed a “User” under this Agreement.

  1. Order Acceptance

All orders must be accepted by ME Mats before they can be processed. The acceptance process occurs after an order is placed and the customer’s provided payment method is authorized/debited for the order amount.

In some rear cases of errors in inventory, product, or pricing information on the website; orders may be refused by ME Mats. In these cases, ME Mats will fully refund the order, cancel the fulfillment, and notify the customer.

  1. Price Matching Rules

We offer a Price Match option on almost any product. We do reserve the right to decline to match a price, but in most cases, we will honor price match requests with other websites.

In order to qualify for a price match consideration, the following conditions and rules must be met:

1) The product must be in-stock and ready to ship that day on the lower-priced site. Backorders will not be matched and we do not match prices on items that are out of stock.

2) The item must be EXACTLY the same as the product you want to order from us. Same color, size, year, model, etc.

3) The product must be the same year. We do not price match on closeouts from previous years, scratch and dent items, blemishes, etc.

4) Coupons and promotional codes may not be used with price matches, either from our site or from a competitor’s coupon.

5) Shipping prices will be met as well in the event that the lower-priced site has a more expensive shipping charge.

6) The Product must be orderable online. Online advertisements are not honored unless the product can be ordered online through a secure server with a functioning shopping cart.

7) The price match must be completed BEFORE you order the product from us. No price match requests will be honored on items that have already been ordered and/or shipped.

If your request for a price match meets all the above guidelines, feel free to give us a call and we’ll let you know if we can match the price! 99.9% of the time we will!

5. Price Guarantee Information

Occasionally, you may buy an item that goes on sale in the next few days. We are more than happy to adjust your purchase price to match the new price. The adjustment will be in the form of store credit for future use on purchases. The rules and policy are listed below:
Prices are only guaranteed for 10 days. Any order older than 15 days does not qualify for this guarantee.

To request a price adjustment, please call us at +1(646)969-1099

6. Declined Credit Card and Address No-Match Policy

If your credit card is declined or if the billing address you provide us does not match the billing address on file with your credit card, we will contact you via email to notify you. Please make sure that you provide an accurate e-mail address and check your e-mail after you place an order.

If your credit card is declined or you do not provide a correct billing address, the products that you ordered will no longer be held for you, so it is important that you respond as quickly as possible so that we do not sell out of the item you have ordered. In the event that we do sell out, your order will be put on the backorder list and we will ship it as soon as another shipment arrives.

Any order with a declined credit card or a no-match on the billing address will be canceled after 30 days. After 30 days, if we have not heard from you and you wish to still receive your order, you must re-order your product. An email notification will not be sent in the event that your order is canceled after 30 days.

7. Sale Price Rules

We occasionally run sales on products.

Sale prices are only valid during the published time and may not be applied to previous orders (unless less than 10 days old, see Price Guarantee Rules).

Sale prices are not honored after a sale has ended.

If you would like more information on sales and other promotions, we suggest that you sign up for our monthly newsletter that outlines the coming sales and promotions.

8. Coupons & Special Offers

Coupons: Occasionally we offer coupons in newspapers and emails. Coupons are not cumulative with any other offer. Discounts are valid only on full-priced items, not sale prices. Coupons have no cash value.

Coupons are only valid on IN-STOCK items. Any item that is marked “SOLD OUT” or “OUT OF STOCK” does NOT qualify for the coupon discount. Any coupon used on an out-of-stock item will be voided for that particular item and only used on in-stock items. If this brings your order total below the minimum for coupon qualification, your coupon will be voided altogether.

Coupon Rules and Details: Coupons may NOT be applied to orders that have already been placed. The coupon must be entered at the time the order is placed. No Exceptions.

Coupons & Promotions: Each coupon code may be used only one time, per household, per order. Coupons may not be used more than once by any household, name, phone number, or credit card. Invalid coupon codes or coupons used on items not covered by the specific coupon code will not be honored and the order will be shipped as is without the coupon discount. Coupons will not be honored on multiple orders. If you place multiple orders with the same coupon, only one qualifying order will receive a coupon discount. All other orders will be shipped without coupon discounts.

  1. When will I receive my Order?We are not responsible for shipping delays that are a result of credit card/billing problems, product availability delays, or order changes made after the order has been placed. If your order is received, the inventory is in stock and your credit card information matches the information you supplied with your order, here is what you can expect.Because the production time and international delivery time for different customized products vary, if there are additional delivery time requirements, please contact us via email to confirm.IMPORTANT EXCEPTIONS: UPS does not pick up or deliver orders on Saturdays, Sundays, or major holidays. The days that UPS is not picking up or delivering are NOT considered shipping days. When counting up your shipping days, consider this important information.

    *We are not responsible for UPS’ performance. Once a package leaves our facility, it is out of our hands. If you need to file a claim for a package that was lost during shipping, please contact our shipping department, and we will file the claim, on your behalf, with UPS. UPS only guarantees and accepts claims for fast shipments, (not ground). UPS does not guarantee all air shipments during the Christmas holiday. Please see their website for all details.

    USPS:

    Priority Mail- We only ship USPS priority mail, which, on average, takes three shipping days. USPS orders are usually shipped the following shipping day, (M-F), after the order is placed. Priority Mail is not guaranteed by Us or the Postal Service. There is no way to track or file claims for orders shipped with the U.S. Postal Service.

 

  1. International Users

We make no claims that the Content is appropriate or may be downloaded outside of the United States. Access to the Content may not be legal in certain countries or for certain persons. If you access the Site from outside of the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. Please see more important information about International Ordering.

We currently ship to the following countries:

United States, Canada, Australia, China, France, Italy, Japan, Germany, New Zealand, Spain, United Kingdom, Norway, Sweden, Switzerland, Denmark, Netherlands, Finland, Puerto Rico, U.S. Virgin Islands, and the British Virgin Islands.

For other countries, please confirm in advance via email.

INTERNATIONAL SHIPPING

International air orders are sent via UPS, DHL, USPS, and FedEx. Oversize and/or heavy items may require additional shipping charges. If additional shipping charges apply, you will be contacted for verification and approval before your order is shipped. It is VERY IMPORTANT that you check your email after you place your order because your order will not be shipped if the shipping price needs to be adjusted and we do not get an approval reply from you.

DUTIES AND TAXES

International orders are subject to duties and taxes. The recipient is responsible for the payment of applicable duties, taxes, and other fees. Gift orders may be assessed duty depending on the country. Please contact your customs office for information on duties, taxes, and restricted items.

  1. Privacy

You agree that you have read and understand the terms of the Site Privacy Policy, which can be accessed at the Privacy Policy.

  1. Use of the Site

You understand that this site cannot and does not guarantee that the Site will be free of infection from viruses or other computer infections that are intended to damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data, or personal information. You are responsible for implementing sufficient procedures (anti-virus software, etc.) and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.

  1. Risk: Internet Use

YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND THE INTERNET. YOU ACKNOWLEDGE AND AGREE THAT THERE ARE INDIVIDUALS ON THE INTERNET THAT MAY ATTEMPT TO INTERCEPT YOUR DATA TRANSMISSIONS, AND ANY UPLOADS OR TRANSMISSIONS YOU MAKE MAY BE INTERCEPTED AND USED BY AN UNAUTHORIZED THIRD PARTY. ACCORDINGLY, YOU ARE SOLELY RESPONSIBLE FOR ALL OF THE RISKS ASSOCIATED WITH YOUR USE OF THE SITE.

  1. No Warranties

THE SITE DOES NOT WARRANT THAT THE SITE OR SERVICES WILL MEET USER REQUIREMENTS, THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SITE WILL BE CORRECTED. THE SITE AND THE CONTENT AND SERVICES MADE AVAILABLE ON THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

SITE DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS, OR ENDORSEMENTS WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR NON-INFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SITE, THE SITE CONTENT ANY MERCHANDISE OR SERVICES PROVIDED THROUGH THE SITE OR ON THE INTERNET GENERALLY.

THE SITE SHALL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY TRANSACTIONS ENTERED INTO THROUGH THE SITE. SOME STATES MAY NOT PERMIT THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU.

  1. System Outages

Site periodically schedules system downtime for maintenance and other purposes because we want the Site to be available for you as often as possible. In addition, unplanned system outages also may occur. Site shall have no liability whatsoever for the resulting unavailability of the Site or for any loss of data or transactions caused by planned or unplanned system outages or the resultant delay, misdelivery, or nondelivery of information caused by such system outages. Also, we shall not have any responsibility for any third-party acts or any other outages of web host providers or the Internet infrastructure and network external to the Site.

  1. Indemnification

You agree to indemnify, defend and hold our company and its affiliates, officers, directors, employees, attorneys, and agents harmless from and against any and all claims, demands, actions, costs, liabilities, losses, and damages of any kind (including actual attorneys’ fees) resulting from (i) your use, misuse or abuse of the Site, (ii) your use of products or services provided through the Site, or (iii) your breach of any provision of this Agreement. You will cooperate as fully as reasonably required in the Site’s defense of any claim. Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without the written consent of us.

  1. Intellectual Property

The contents of the Site, such as text, graphics, logos, audio clips, video, photographs, software, and other information (the “Content”) are the property of the site and/or its affiliates or partners and is protected by federal and international copyright and trademark laws or other proprietary rights. These rights are protected in all forms, media, and technologies existing now or hereinafter developed. You may print and download portions of the Content from the different areas of the Site solely for your personal non-commercial use. No portion of the Content may be reprinted, republished, modified, or distributed in any form without the express written permission of us.

You may not, and this Agreement does not give you permission to, reproduce, reverse engineer, decompile, disassemble, modify, transmit, sell, distribute, license, or create derivative works with respect to the Site. Certain Content may be licensed from third parties and all such third-party Content and all intellectual property rights related to the third-party Content belong to the respective third parties. You may not remove, alter or modify any copyright, trademark, or other intellectual property or proprietary notice or legend contained on the Site or the Content. Any rights not expressly granted by this Agreement or any applicable end-user license agreements are reserved by us.

Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent or trademark of our company or any third party. Except as expressly provided above, nothing contained herein shall be construed as conferring any license or rights under any Company copyright.

  1. Policy Regarding Copyright Infringement and Designation of a Copyright Agent

Our site s policy regarding copyright infringement and our designated agent for receipt of copyright infringement claims pursuant to the Digital Millennium Copyright Act (17 USC ยง 512) is incorporated herein and follows below:

The company respects the intellectual property rights of others and requires those that visit our website to do the same. We may, in appropriate circumstances and at its discretion, remove or disable access to material on its website or its network that infringes upon the copyright rights of others. We also may, at our discretion, remove or disable links or references to an online location that contains infringing material or infringing activity. In the event that any visitors to our website or users of our network repeatedly infringe on others’ copyrights, we may in our sole discretion terminate those individuals’ rights to use our website and/or network.

If you believe that your work has been used on our website or our network in any manner that constitutes copyright infringement, please notify our Webmaster by written notice. The notice should include the following information:

An electronic or physical signature of a person authorized to act on behalf of the owner of the copyright allegedly infringed;
A description of the copyrighted work you claim has been infringed, including a copy of the copyrighted work or the web page address where the copyrighted work may be found;
Identification of the location on our website or network of the material you claim has been infringed, or the link or reference to another website that contains the material you claim has been infringed;
Your name, address, telephone number, and email address;
A statement by you that you have a good faith belief that the disputed use of the material at issue is not authorized by the copyright owner, the agent of the copyright owner or the law; and
A statement by you that the information in this notification is accurate and a statement, under penalty of perjury, that you are the copyright owner of the material allegedly infringed or authorized to act on the copyright owner’s behalf.

  1. Limitation of Liability

UNDER NO CIRCUMSTANCES SHALL WE OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE SITE OR PROVIDING PRODUCTS OR SERVICES THROUGH THE SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) THAT RESULT FROM (I) THE USE OF OR INABILITY TO USE THE SITE (II) THE COST OF PROCUREMENT OF SUBSTITUTE MERCHANDISE AND SERVICES RESULTING FROM ANY MERCHANDISE, DATA, CONTENT OR SERVICES PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS, WARRANTIES, GUARANTEES OR CONDUCT OF ME Mats OR ANY THIRD PARTY ON THE SITE, INCLUDING BUT NOT LIMITED TO STATEMENTS ABOUT THE USE OR FUNCTIONALITY OF ANY MERCHANDISE PURCHASED THROUGH THE SITE; OR (V) ANY OTHER MATTER RELATING TO THE SITE.

YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE, AND SERVICES AVAILABLE THROUGH THE SITE. IN NO EVENT SHALL COMPANIES TOTAL CUMULATIVE LIABILITY UNDER THESE TERMS EXCEED THE LESSER AMOUNT OF ANY FEES PAID, IF ANY TO SLMS FOR THE USE OF THE SITE BY YOU OR $1.00. BECAUSE SOME STATES MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE LEAST AMOUNT PERMITTED BY LAW. THE LIMITATIONS OF LIABILITY PROVIDED IN THIS AGREEMENT INURE TO THE BENEFIT OF SLMS, OUR AFFILIATES, AND TO ALL OF OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, ATTORNEYS, AND AGENTS.

  1. Your Account and Membership Obligations

In consideration of your use of the Site, you agree to (i) provide accurate and current information about yourself as prompted by the Site (the “Registration Information”); and (ii) maintain and update the Registration Information to keep it accurate and current. If you provide any information that is untrue, inaccurate, not current, or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, we may, in our sole discretion, suspend or terminate your account and decline to permit your continued use of the Site and future access to the Site.

You are responsible for maintaining the confidentiality of your password, account number, and site membership number (collectively, “Account Information”) and are fully responsible for all activities that occur under your Account Information. You agree that your Account Information may be used to attribute an electronic record and electronic signature to you. Therefore, you shall not disclose your Account Information to third parties. You agree to notify us immediately of any unauthorized use of your Account Information or any other breach of security. We shall not, in any manner, be responsible or liable for fraudulent purchases that are made using your compromised Account Information.

  1. No Endorsement of Content and Links to Other Web Sites

Links, if any, to other sites are provided as merely a convenience to the Users of this Site. The company has not reviewed all of these other sites, has no responsibility for the content of such other sites, and shall not be liable for any damages or injury arising from any such content. The company does not endorse or make any representations about these sites, or any information or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of these other sites linked to this Site, you do so entirely at your own risk.

23. User Feedback

Should any User respond to the Company with any information, questions, requests, opinions, comments, suggestions, or the like regarding the content of the Site, Company products or services, or otherwise (“Comments”), such Comments shall be deemed to be non-confidential. Company shall have no obligation of any kind with respect to such Comments and shall be free to reproduce, use, disclose, and distribute the information to others in accordance with our Privacy Policy.

  1. Acceptable and Lawful Use of the Site

Any information provided to ME Mats in connection with the use of the Site: (a) shall not be false, inaccurate, or misleading; (b) shall not be obscene or indecent; (c) shall not contain any viruses, Trojan horses, worms, time bombs, or other mean computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (d) shall not infringe on any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (e) shall not be defamatory, libelous, unlawfully threatening or harassing; and (f) shall not create liability for ME Mats or cause us to lose the services of our Internet service providers or other suppliers. You may not take any action that imposes an unreasonable burden upon the infrastructure used to support the efficient operation of the Site, including but not limited to unsolicited e-mail (i.e. “Spam”).

  1. The Rest of the Terms

In the event that one or more portions of this Agreement shall, for any reason, be held to be invalid, illegal, or unenforceable in any respect, such validity, illegality or unenforceability shall not affect any other provision contained in this Agreement. Any delay or failure by ME Mats, at any time or times, to require the performance of any provision hereof shall in no manner affect ME Mats’S right at a later time to enforce such provision. No delay or failure by ME Mats in exercising any right hereunder shall constitute a waiver of such right or any other rights hereunder. You may not assign your rights or delegate your responsibilities hereunder without the express written permission of ME Mats. ME Mats may, at any time, assign its rights or delegate its obligations hereunder without notice to you. No person not a party to this Agreement is intended to be a beneficiary of this Agreement, and no person not a party to this Agreement shall have any right to enforce any term of this Agreement. This Agreement and any documents expressly incorporated by reference constitute the entire agreement between ME Mats and you pertaining to the subject matter hereof.

In order to protect our customers ME Mats reserves the right to ship packages signature required.

  1. Updates and Modifications

In its sole discretion, ME Mats may unilaterally amend or modify this Agreement or any other documents referenced herein at any time by posting the amended Agreement on the Site. Any amended or modified terms will be effective upon posting. Continued use of the Site constitutes acceptance of any modified terms and conditions. ME Mats reserve the right to delete, modify or supplement the Content of this Site at any time for any reason without notification to anyone.

  1. Termination

ME Mats may immediately issue a warning, suspend or terminate your access to the Site or for breach of this Agreement (or any other agreement or policy incorporated by reference herein), or if we are unable to verify or authenticate any information you provide to us, or for any other reason in our discretion. You may terminate your account by contacting us.

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